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frequently asked questions about features

Why should I get an email address from MeMail?

Email is an indispensable part of our daily communications and it is increasingly important to ensure that your email address is both unique and memorable. MeMail offers personalized email addresses that make a great first impression, letting your email address tell your story before you even say a word. Most free email services limit you to one email address extension, but MeMail has the thousands of options for truly creative email addresses. Choose from thousands of email addresses for fun, personal or business use. With MeMail you get the most comprehensive selection of email names and addresses combined with the easiest to use, highly secure and expandable service to fit any lifestyle.

Is MeMail secure?

MeMail keeps your information safe using the highest levels of reliability, security and privacy available through our Microsoft Exchange based private cloud infrastructure. MeMail helps protect your information with advanced capabilities, including anti-malware and anti-spam filtering for all your mailboxes. MeMail utilizes Microsoft’s globally redundant servers, premier disaster recovery capabilities, and a team of security experts who monitor around the clock to safeguard your data. Your MeMail inbox comes fully protected with SSL/TLS encryption. MeMail is also powered by Microsoft Exchange servers which have a guaranteed 99.9% uptime, so you can count on your email always being up and running. Plus, we do daily backups, so you can be assured your data is always secure.

Which plan is best for me?

If you often send large files over email, you’ll probably need more storage. With MeMail you can add storage units to any email plan at any time. Starter plans include 1GB mailboxes, while premium plans start at 2GB. Storage can be increased in 5GB, 25GB or 100GB increments and there are no limits as to how large a mailbox can be. Our email solutions are completely scalable and can be tailored to your needs.

frequently asked questions about setup

How can I setup my email on my computer?

You can access your MeMail email account anywhere by visiting  webmail.memail.com. MeMail is also compatible with most operating systems and email apps, including Microsoft Outlook, Apple Mail, Gmail and others. Your entire mailbox can be synchronized, including contacts, calendars, notes and more.

Here's how to set up your email on your desktop or laptop computer.

How can I setup my email on my mobile device?

After you've activated your MeMail email account, you can set up your email on your phone. Depending on your preference and the device you have, there are a few different options for adding email to your smartphone.

How can I setup email forwarding?

Email forwarding allows you to redirect incoming emails from one email address to another email address. When an email is forwarded to a desired address, the mail servers automatically redirect—or forward—the incoming e-mail to your chosen address. You can choose to forward all of your new messages to another email address, or only forward certain types of messages. 

Email forwarding is free feature with MeMail and the setup is simple and hassle free.

frequently asked questions about billing & payments

Is there a cost to join MeMail?

No, membership is free. Once you have an account, you can sign up for a free memail.com address, or purchase a premium email addresses that express your personality.

What payment options does MeMail offer?

MeMail accepts PayPal and all major credit cards including Visa, MasterCard, American Express, well as gift cards and ATM cards if they are issued by one of these major credit card companies. Our servers encrypt all information submitted, so you can be confident that your credit card information will be kept safe and secure.

Is there a money-back guarantee?

If you aren’t satisfied with our service, cancel your subscription within 14 days and we will refund your purchase amount in full. For more information, read our complete cancellation policy here.

What payment plans do you offer?

MeMail is a pay-as-you-go service with monthly or yearly term-length plan options. You can choose to add or remove storage, or cancel your account at any time by logging in to your dashboard and visiting the cancel page under billing.

How do I renew my plan?

You can set your subscription to renew automatically. If you prefer to renew manually, simply login to your account and follow the checkout instructions.

Does MeMail offer discounts?

Get 2 months free when you sign up for 1 year, 4 months free for 2 years, 6 months free for 3 years and so on! Save even more by signing up for our affiliate program—you get a 15% cash commission each time your referral leads to a qualifying purchase. Also, make sure to visit our site regularly to see our best deals. You never know what you might find!

frequently asked questions about affiliates

What is an affiliate program?

An affiliate program is a revenue sharing program where the affiliate (that's you!) drives traffic to a merchant's web site (that's us!) in exchange for referral commissions. When a visitor clicks on your MeMail referral link and then completes a purchase of a premium plan, you get a commission!

Who is eligible for the Affiliate Program?

Just about anybody! Whether you run a large commercial website, a small personal blog, a nonprofit site, or anything in-between you're welcome to apply to join the program. All applications are manually reviewed, and we reserve the right to refuse any application, especially if the site or e-mail list contains objectionable material, participates in unsolicited e-mailing, or if it violates the Affiliate Service Agreement.

How do commissions work?

Once the person you referred places a qualifying order with MeMail, you will get a 15% cash commission. These are lifetime commissions which means you will receive this commission for each and every renewal of the email in the future as well! As the leaders in email services, we don’t limit our rewards to our valued clients. There is no minimum referral requirement or quota you must reach before earning referral fees with our program. You can send as many referrals as you want and as often as you want!

How does the MeMail Affiliate Program work?

Choose your unique affiliate ID and share your referral link on emails, blog, or social media. Our elaborate system will ensure that traffic coming from your link is properly tracked and you will get your commission, and the buyer the discount.

See our Affiliates page or log in to the MeMail Dashboard to learn more about the unique features of our program and for additional resources. Don't have an account? Register for free, no purchase necessary.

How do I get started?

Becoming an affiliate is as easy as 1, 2, 3…

Step 1: Log in to your MeMail dashboard visit your affiliate profile.
Step 2: Customize your affiliate ID and referral page.
Step 3: Promote MeMail using your referral link and campaign banners

How do I create links to share with my friends?

It’s easy to advertise with MeMail! Our affiliate campaigns allow you to easily choose the most suitable affiliate link style for your needs, with a single click. Our wide range of banners and links campaigns will assure your friends and colleagues that they are in good hands with MeMail’s high standards and professional service. We will be regularly updating our campaigns to include lots of resources to help you promote your affiliate page so make sure to check back!

contact support

Have a question or comment? Can’t find your desired email? Get in touch with us by filling out the form on this page.

MeMail AG

Friedrichstr. 90
10117 Berlin, Germany

Handelsregister Charlottenburg
HRB 198542 B
VAT ID.: DE320400730

Email
hello (at) memail.com

Chief Executive
Dipl.-Kffr. (FH) Anschelika Smoljar

Chairman
Dipl.-Kfm. Michael Hauck

have a question?

Please use the form below or email us at support (at) memail.com if you have any questions and one of our support staff will gladly assist you.

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Unbeatable Pricing • Upgrade as Needed • Free Email Forwarding

Our email solutions are completely scalable and can be tailored to your needs. You can easily add or remove accounts as you go and we provide extra storage space if needed.
Get an email address that you will never have to change, with your own personal touch.
pricing plans

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*All prices incl. % VAT based on home country

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